Shipping Policy

We proudly offer free shipping worldwide. Please allow an average of 3-5 business days for your order to be shipped once it is completed. Rest assured that we are doing everything we can to get your order to you as quickly as possible. Once your order is shipped, the estimated delivery time is 7-10 business days, depending on your country or region. Please take into account that holidays, natural disasters, and pandemics may affect delivery times.

For pre-order or backordered items:

If your order includes pre-order or backordered items, the in-stock items will be shipped immediately, and the pre-order or backordered items will be shipped as soon as they become available. So, even if you order multiple items in one order and only receive some of the items, you can rest assured that you will be able to receive the other items immediately.

Track your order:

If you entered your mobile phone number, you will receive a confirmation email and/or text message with your tracking ID and a link to track your package. To track your package, please visit our tracking page.

Please allow 1-3 business days for tracking information to appear.

Wrong Address Disclaimer:

It is the buyer's responsibility to ensure the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always a short grace period to correct an incorrect shipping address. If you believe you have entered an incorrect shipping address, please contact us immediately at jojonailshop5@outlook.com.

Returns:

If you order from Top Trends Store, you are responsible for return shipping costs to Top Trends Store. Please see our Refund Policy for details on how to return an item.

Lost/Stolen Baggage:

Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information shows that your package has been delivered to your address but you have not yet received it, please report it to the respective shipping carrier using the information provided on the tracking page. If you have any further questions about how to do this, please contact our customer support team at jojonailshop5@outlook.com.