Description based on Specified Commercial Transactions Law

Operation Manager

Zhang Yuxiao

location

・Building U, 7th floor, Unit 7, No. 201 Jiefang Street, Qiaokou District, Wuhan City

・TEL: 05058386574

・Email address: jojonailshop5@outlook.com

・Customer service hours: 10:00 AM to 6:00 PM Tokyo time

・Payment period: 0~7 days

Required fees other than the product price

Shipping fee: 499 yen (free shipping for purchases over 5,000 yen)

Delivery time

Products are usually delivered within 7 days from the day after your order is placed.

*Please note that delivery may be delayed depending on the area where you live or if there is a large number of orders.

*If we are unable to deliver the product, our customer service representative will contact you.

Payment Method

Credit card

The following credit cards are accepted:

VISA, Master, JCB, American Express

*Payment will be made in full the following month.

*We only accept credit cards in the name of the person placing the order.

*Closing dates and withdrawal dates vary depending on the credit card company.

*The fees for credit card payments will be borne by.

*Cards other than credit cards, such as debit cards and charge cards, cannot be used.

Cancellations and Returns

・As a general rule, cancellations of applications and returns/exchanges of products are not possible.

・Even if an order is cancelled due to reasons such as not receiving the purchased item, we will not refund design processing fees (including stamp fees, color fees, design fees, and shipping fees) other than the unit price of the item.

If the size, color, quantity, etc. is different from what you ordered

Please notify us within 7 days of receiving the product and return it to us cash on delivery.

・We will refund the product price (including consumption tax) of the affected product.

If you pay by credit card, the deduction amount will be displayed on your credit card statement after you return the item.